Security Operations

IR’s expertise and services include the provision of operational support for clients, usually through an end-to-end security management solution in planning and operational delivery and post-event client debriefings to identify lessons learned and drive a process of continual improvement.

IR routinely embeds senior practitioners in client workforces – for corporations, conferences and major events – when our personnel are integrated into the client’s management team to perform key roles. For example, a senior IR officer was contracted as the Manager Security and Emergency Management for the Rugby League World Cup co-hosted in Australia, New Zealand and Papua New Guinea. For our role coordinating planning and delivery of the Tournament, IR was awarded “Best Event Service” for our risk, security and crisis management work at the 2018 Australian Event Awards.

We also embed senior personnel to implement a review or manage a new program, or to provide direct support in response to a security issue or crisis. For example, a senior IR representative managed the security functional area in an international bank for over 12 months following a major restructuring; and a major Australian energy company contracted IR to provide a senior executive as the temporary head of its security and safety branch, for several months, after an organisational review.

In the event of any major security related crisis, it is relatively common for IR corporate clients to request we deploy a subject matter expert to provide ongoing advice to the Crisis Management Team (CMT).