Review of IBM Global Delivery Centre in Brazil

We prepared a Security Risk Assessment and Physical Security Review of the IBM Global Delivery Centre (a BPO facility) in Brazil – IBM’s second largest facility of this type in the world – for a leading international bank.

Our client was provided with an in-depth understanding of the facility’s security risk context at the local and national level.

IR’s assessment of security hazards and control effectiveness enabled the client to determine the risks to its operations in Brazil and – on the basis of informed analysis and rationale consistent with ISO 31000 – augmented the internal business case for relocating operations.