IR “Remote” Review of Alamanda Shopping Mall CCTV Systems, Malaysia

Intelligent Risks (IR) was engaged by Suria KLCC Sdn Bhd to conduct a review of the CCTV systems at the Alamanda Shopping Mall in Putrajaya, Malaysia.

Working closely with Suria KLCC and Alamanda operational staff and managers, the IR project lead in Brisbane, Australia, was able to deliver this project “remotely”. This approach enabled this important project to proceed despite COVID-19 travel restrictions and the Malaysian Government State of Emergency, imposed since 12 January, to curb COVID-19.

The Alamanda centre is a major commercial landmark in Malaysia’s administrative capital of Putrajaya. The large retail, dining and entertainment precinct is over 1.05 million square feet of indoor and outdoor spaces. Suria KLCC, which operates the shopping centre, recognises the critical importance of effective CCTV infrastructure and operations to maintain security across the diverse public access retail and entertainment environment.

IR was engaged to conduct a detailed review and audit of CCTV system including security management and CCTV operations, processes and procedures, design/layout, equipment in use, placement of cameras, system management and maintenance, system effectiveness and return on investment. With the close co-operation of the on-site Alamanda team, IR was able to effectively review the CCTV system remotely. This ensured the review was not delayed by the ongoing restrictions on international and local travel caused by the COVID-19 pandemic. Our subject-specific skills and experience – along with the disciplined application of some bespoke techniques – enables reviews like this one to be successfully delivered remotely by IR specialists.

This review follows on from several previous projects that IR has delivered for Suria KLCC, which commenced in 2017 with a Security Risk Assessment (SRA), Security Audit and development of the Security Management Plan for its flagship shopping centre, Suria KLCC, in Kuala Lumpur. Since that time, IR supported a CCTV upgrade project and conducted security assurance reviews at Suria KLCC.

IR is pleased to continue its specialist support to Suria KLCC Sdn Bhd, both in-country and remotely, to ensure the effective security of its operations.

For related inquiries please contact Security & Risk Advisors Neil Fergus or William Dent